Legal

Terms of service

General terms and conditions for the use of the TIsistemo website and services.

Last updated: 24.04.2026
1

Scope of Application

These Terms of Service govern the use of the website tisistemo.ch (hereinafter "the Website") and the services offered by TIsistemo (hereinafter "the Company"), based in Canton Ticino, Switzerland.

By accessing the Website or using our services, the user fully accepts these terms.

2

Services Offered

TIsistemo offers professional services in:

  • Pest control (insects, rodents, wildlife)
  • Environmental sanitisation
  • Mould treatment

Services are provided following an on-site inspection and a personalised quote. Quotes are valid for 30 days from the date of issue, unless otherwise stated.

3

Quotes and Pricing

Quotes are free and non-binding. Prices include VAT (where applicable) and may vary based on the complexity of the intervention found during the inspection.

4

Bookings and Cancellations

Bookings made through the Website or by phone can be cancelled or rescheduled at least 24 hours in advance at no charge. Late cancellations may incur a partial fee.

5

Service Guarantee

TIsistemo guarantees the professional quality of its interventions. If the problem reappears within the agreed period, the Company commits to carrying out an additional intervention at no extra cost, within the conditions agreed in the quote.

6

Liability

The Company exclusively uses authorised and certified professional products. TIsistemo cannot be held liable for damages resulting from:

  • Failure to follow the instructions provided to the client
  • Pre-existing structural conditions of the property
  • Infestations originating from untreated areas or neighbouring properties
7

Intellectual Property

All content on the Website (texts, images, logo, graphics) is the exclusive property of TIsistemo or the respective rights holders. Reproduction, even partial, without written authorisation is prohibited.

8

Website Usage

The user agrees to use the Website lawfully and in accordance with these terms. It is prohibited to:

  • Use the Website for unlawful or fraudulent purposes
  • Collect personal data of other users
  • Interfere with the operation of the Website
10

Changes to Terms

TIsistemo reserves the right to modify these terms at any time. Changes will be published on this page with the update date. Continued use of the Website after publication of changes constitutes acceptance of the new terms.

11

Applicable Law and Jurisdiction

These terms are governed by Swiss law. For any dispute arising from the use of the Website or services, the competent court is the Court of Lugano, Canton Ticino, Switzerland.

12

Contact

For questions regarding these terms:

+41 79 206 33 89
Carrale di Bergamo 56, 6533 Lumino, TI

Got a problem? Call us now.

Rapid response across Canton Ticino and Italian-speaking Graubünden. Free quote.

Or request a free quote online